Avonvale Veterinary Centres

Avonvale Veterinary Centres is a multi-site veterinary practice (seven surgeries) that is RCVS-accredited and runs its own 24-hour emergency service. Based on the information available, the practice handles a mix of routine care and more involved work, with reviews referencing dental problems, breathing difficulties, X‑rays, and end-of-life care. Several owners describe being kept informed during appointments (including discussing treatment options and costs), but a small number report unexpected or unclear charges, including an X‑ray quote “over £700” that they say wasn’t explained in advance.

Services

• •24-hour emergency service (provided directly by the practice, as stated on the website).
• •Diagnostic imaging: owners mention being advised to have an X‑ray for a dog.
• •Dental care: reviews describe a dog being diagnosed with teeth problems and treated.
• •Medical diagnosis and treatment: one owner describes a rescue dog with long-standing breathing difficulties improving after diagnosis and treatment.
• •End-of-life care: a long-term client describes support when their dog “had to go to sleep,” and mentions cremation arrangements.
• •Pet Health for Life plan (named on the website; no specific inclusions or pricing provided in the available summary).
• •Species explicitly mentioned by reviewers: dogs, cats, guinea pigs.
• •Veterinary Nurse Training facility (listed in the clinic data).

Pricing

• •One reviewer reports being quoted “over £700” for an X‑ray, and says they were not warned beforehand.
• •Another reviewer describes asking for cremation cost options, being told a price would “include everything,” then later receiving a significantly higher bill than expected (no amount stated).

People

• •Katie (vet, role implied by context): credited by an owner with diagnosing and treating a rescue dog’s breathing difficulties, with the dog improving over several months.
• •Alice (described as a “new vet” by one reviewer): described as relaxed, gentle, and a good listener, giving advice for a new puppy.
• •Reception team: one reviewer describes receptionists helping with paperwork and helping a new puppy settle in the waiting area.

Reviews

Google rating: 4.6 stars from 193 reviews.
Themes below are drawn from the latest written reviews available to us.

• •Calm, confidence-building appointments: multiple owners mention feeling informed and more relaxed, including a nervous dog who was calmer than usual during the visit.
• •Positive outcomes after diagnosis/treatment: examples include improvement after treatment for breathing difficulties and a dog becoming happier after dental problems were identified and treated.
• •Cost communication is inconsistent: some owners say options and costs are explained clearly so they can decide; others report unexpected higher charges, including an X‑ray reportedly over £700 and a cremation bill that was higher than what they believed had been quoted.