Riverside Veterinary Centre

Riverside Veterinary Centre is an independent practice (established in 1997). The website describes a broad, general-practice setup with in-house diagnostics (including digital X‑ray, ultrasound, ECG, blood pressure and an in-house lab), theatre facilities, and a camera‑monitored recovery ward. Reviews most often describe long-term continuity of care (some owners mention 15–20 years with the clinic) and gentle handling—particularly with puppies and during end-of-life care. One recent review reports a serious negative experience, stating the practice would not see a dog in an emergency and the dog was in significant pain.

Services

From the clinic website

• •Routine care: vaccinations, check-ups, microchipping
• •“Un-well and well pet clinics”
• •Repeat prescriptions
• •Pet travel support
• •Diet checks and dental checks
• •Monitoring and hospital facilities

Diagnostics and facilities listed on the website

• •Digital X‑ray, ultrasound
• •ECG, capnograph
• •In-house laboratory (plus external laboratory links)
• •Blood pressure measurement, tonography
• •Theatre facilities
• •Camera-monitored recovery ward

Emergency/out-of-hours (as stated on the website)

• •24-hour emergency service is provided by The Willows Veterinary Out Of Hours Team, accessed via the clinic’s daytime number.

Other capabilities mentioned in reviews

• •Support for chronic conditions (one owner describes help managing a diabetic cat for years)
• •Weight-management support (one owner describes help getting an overweight cat back to a healthy weight)
• •End-of-life care (one owner describes a comforting euthanasia experience)

Additional clinic role from structured data

• •Veterinary Nurse Training facility

People

Named in reviews

• •Dai (role not stated): repeatedly mentioned as leading care over many years; examples include helping manage a cat’s diabetes over several years and supporting a cat’s weight-loss plan back to a normal weight.
• •Yvonne (role not stated): named by an owner as providing “such good care” to their puppy.
• •Alice (role not stated): also named in the same context for caring for a puppy.

Reviews

4.7 stars from 103 reviews. - Long-term relationships and continuity: multiple owners describe using the clinic for 15–20 years.

• •Gentle handling and reassurance: owners mention staff being “kind, understanding and gentle” with a puppy, and being comforting during euthanasia.
• •Practical, ongoing management: examples include support for feline diabetes and a structured approach to weight loss in an overweight cat.
• •A conflicting emergency-care experience: one reviewer reports the practice would not see their dog in an emergency and describes this as “awful,” which contrasts with many strongly positive accounts.