
#3 Vet in Stratford-upon-Avon, Warwickshire
Linnaeus Veterinary Ltd T/A Avonvale Veterinary Centres, located in Stratford-upon-Avon, is a well-regarded veterinary service provider, boasting a commendable rating of 4.6 stars based on 192 reviews. This rating suggests a high level of customer satisfaction, which is further supported by the clinic's specialization in veterinary nurse training and the provision of emergency veterinary services, available 24/7 or during extended hours.
The reviews reflect a generally positive sentiment towards the clinic's staff and services. Many clients, such as Denise Wye, who has been with the clinic for 20 years, praise the helpfulness and friendliness of the staff, as well as the attentiveness of the vets. Similarly, Nicola Patterson highlights the care and friendliness offered to her pets, appreciating the transparency regarding treatment costs.
However, not all feedback is glowing. Some clients have raised concerns regarding pricing transparency. Max V and Tamsin Hao both reported unexpected charges, particularly in sensitive situations such as end-of-life care and costly procedures like X-rays. These reviews suggest that while the clinic excels in care and professionalism, there is room for improvement in communication about pricing.
Overall, Avonvale Veterinary Centres stands out for its compassionate care and experienced staff, making it a trusted choice for many pet owners in the area. Potential clients are advised to seek detailed cost breakdowns to ensure clarity and avoid misunderstandings.
Note: Showing the 5 most recent Google reviews out of 192 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
We have been with this vets a long time and have many interactions with the vets and other staff for our dog and until today i have only had very positive experiences and have always recommended them to friends and family. Sadly our dog had to go to sleep for the final time and the vet and staff again where amazing!! However when it came to the cost and cremation i asked for my opinion ‘s and they said they would email me and i asked would this price include everything i was told it would. Sadly today when i called to pay the bill was significantly higher and it turns out i was not informed correctly and they was a charge i was not aware of but i had to pay. At this point they have my dogs ashes so i have no choice but to pay! The price it self wouldn’t of been a issue if when i ask i had been clearly notified of the full cost !! This has very much upset me and has changed my experience with them.
3 months ago
We were suggested to have a X-ray for our dog. We trusted this vet as we have been with them for a few years. The service is normally good although we feel being overcharged sometimes. We were shocked when checked price for X-ray which is over £700! To charge this much for just a X-ray and not been warned beforehand is disgraceful.
5 months ago
My two Borders are always treated with care and friendliness. They are fussed and made to feel important. The vet always answers any queries and will let me know how much options cost,and so I can make decisions without worrying .
6 months ago
I have been with avonvale for 20 years and always found Very helpful, friendly staff and the vet was easy to talk to and listened to my concerns and needs.
a year ago
Great welcome for new puppy, so relaxed he fell asleep in the clean and welcoming Reception area where both Receptionists fussed him and assisted me with paperwork. New Vet Alice was relaxed, gentle and listened well to our needs and proffered superb advice. Bilbo is 8 months old and has had the same great personal medical support as before for previous pets. Newer puppy 5 months Merry, both from The Shire, are individually known by ALL staff.
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